Exchange & Refund Policies
1. Exchanges will be accepted within 7 days from the date of tax invoice, in saleable condition. Please provide our staff with tax invoice.
2. All exchanges will be processed via email at Kinokuniya Webstore Malaysia: kl.online.enquiry@my.bookskinokuniya.com
3. Goods sold are Not Returnable. We regret that No refund will be made.