Refund policy

Exchange & Refund Policies

1. Exchanges will be accepted within 7 days from the date of tax invoice, in saleable condition. Please provide our staff with tax invoice.

2. All exchanges will be processed via email at Kinokuniya Webstore Malaysia:   kl.online.enquiry@my.bookskinokuniya.com

3. Goods sold are Not Returnable. We regret that No refund will be made.


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