Help Center

Address:

Please double check your address at checkout. We're not responsible for parcels sent to the wrong address.

Failed Delivery:

If no one is home, the courier will attempt delivery 2 times. Please contact courier to book a convenient time for delivery.

Lost or Damaged Parcels:

• Lost: If tracking hasn't updated for 2 days, contact us. We'll investigate with the courier.
• Damaged: Take a photo of the damaged box/book within 24 hours of receiving, contact us. We'll send a replacement or refund.

International Orders:

Customer is responsible for customs duties, taxed, and fees. Delivery time may vary due to customs clearance.

Pre-orders:

Pre-order books will ship on or after the official release date. You'll get an email when it's on the way.