{"product_id":"9781420078886","title":"Lean Six Sigma in Service : Applications and Case Studies","description":"\u003cp\u003eBased on case studies, this book demonstrates real-world applications of Six Sigma, especially in service or non-traditional industries and processes. This title describes the Six Sigma DMAIC and Design for Six Sigma IDDOV problem solving approach and how it can be applied to service and transaction related processes.\u003c\/p\u003e","brand":"CRC Press Inc","offers":[{"title":"Default Title","offer_id":52360168374583,"sku":"00000_00000_00000_00000","price":1354.44,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9781420078886-1.jpg?v=1783197354","url":"https:\/\/kinokuniya.com.my\/products\/9781420078886","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}