{"product_id":"9781398631601","title":"Customer Advocacy That Counts : How to Build Influence and Drive Customer Experience Results","description":"\u003cp\u003eThis book provides mid to senior marketing and CX professionals with the frameworks, language and confidence to build influence across teams, prove business value with data, and drive measurable customer experience outcomes.\u003c\/p\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":52840138703159,"sku":"00000_00000_00000_00000","price":212.32,"currency_code":"MYR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9781398631601-1.jpg?v=1786868598","url":"https:\/\/kinokuniya.com.my\/products\/9781398631601","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}