{"product_id":"9781138688971","title":"Student Workbook to Accompany Crisis Communications : A Casebook Approach (5TH)","description":"\u003cp\u003eNo company, organization, or individual whose livelihood depends on public reaction can afford to function without a crisis communications plan. This student workbook reviews the critical terminologies, processes, and skills needed for understanding and responding to crises. It prepares individuals for responding to crises in a variety of contexts, and reinforces strategies and tactics to be used during a crisis. Chapters include instructive case studies of public relations professionals in crises: what they did, what they wished they had done, and what hampered their progress. The exercises provide students with the opportunity to respond to real-world crises, sharpening their own skills and practicing response behaviors. This workbook will serve as a useful tool for all future practitioners.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":52325075386679,"sku":"00000_00000_00000_00000","price":335.86,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9781138688971-1.jpg?v=1783155577","url":"https:\/\/kinokuniya.com.my\/products\/9781138688971","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}