{"product_id":"9781119002321","title":"Customer's New Voice : Extreme Relevancy and Experience through Volunteered Customer Information","description":"\u003cp\u003eFind out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":52619208491319,"sku":"00000_00000_00000_00000","price":243.81,"currency_code":"MYR","in_stock":true}],"url":"https:\/\/kinokuniya.com.my\/products\/9781119002321","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}