{"product_id":"9780991320554","title":"Guidance for Problem Management: According to ISO\/IEC 20000 \u0026 9001 Standards, Six Sigma and ITSM Best Practices","description":"","brand":"Servicemanagers.Org","offers":[{"title":"Default Title","offer_id":52235109040439,"sku":"00000_00000_00000_00000","price":108.3,"currency_code":"MYR","in_stock":true}],"url":"https:\/\/kinokuniya.com.my\/products\/9780991320554","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}