{"product_id":"9780956263162","title":"Delivering Public Services That Work","description":"\u003cp\u003eBrings together case studies from 6 different public sector organisations, in the UK and New Zealand, that bring about rapid and extraordinary change and show: how they did it, step by step; how they overcame initial resistance and hostility from staff; and, the unexpected benefits that can accrue.\u003c\/p\u003e","brand":"Triarchy Press","offers":[{"title":"Default Title","offer_id":52276857667895,"sku":"00000_00000_00000_00000","price":130.03,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9780956263162-1.jpg?v=1783133039","url":"https:\/\/kinokuniya.com.my\/products\/9780956263162","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}