{"product_id":"9780765610119","title":"The Bureaucratic Experience: The Post-Modern Challenge : The Post-Modern Challenge (5TH)","description":"\u003cp\u003eEveryone has trouble with bureaucracy. Optimists argue that soon all of this will be fixed. This text maintains just the opposite - that despite all the rhetoric from proponents of total quality management, corporate reengineering, and the public management, it's still \"business as usual\" for bureaucracies.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":52274941198647,"sku":"00000_00000_00000_00000","price":514.65,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9780765610119-1.jpg?v=1783124627","url":"https:\/\/kinokuniya.com.my\/products\/9780765610119","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}