{"product_id":"9780631208846","title":"Perspectives in Total Quality","description":"\u003cp\u003eBased on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field.\u003c\/p\u003e","brand":"Blackwell Pub","offers":[{"title":"Default Title","offer_id":52268958548279,"sku":"00000_00000_00000_00000","price":704.06,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9780631208846-1.jpg?v=1784962014","url":"https:\/\/kinokuniya.com.my\/products\/9780631208846","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}