{"product_id":"9780470013205","title":"The Art of Better Retail Banking : Supportable Predictions on the Future of Retail Banking","description":"\u003cp\u003eA book on retail banking. It provides insights on the importance of leadership, the need to unleash creativity and to make a bank's IT and people resource work together effectively for customer satisfaction.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":52272871145783,"sku":"00000_00000_00000_00000","price":558.05,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9780470013205-1.jpg?v=1784958640","url":"https:\/\/kinokuniya.com.my\/products\/9780470013205","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}