{"product_id":"9781847427601","title":"Personalising public services : Understanding the personalisation narrative","description":"\u003cp\u003eThis book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.\u003c\/p\u003e","brand":"Policy Press","offers":[{"title":"Default Title","offer_id":52362817208631,"sku":"00000_00000_00000_00000","price":736.57,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/3548\/7543\/files\/9781847427601-1.jpg?v=1783243690","url":"https:\/\/kinokuniya.com.my\/ja\/products\/9781847427601","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}