{"product_id":"9780814414446","title":"101 Activities for Delivering Knock Your Socks Off Service","description":"\u003cp\u003eFrom the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service.\u003c\/p\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":52282508116279,"sku":"00000_00000_00000_00000","price":200.41,"currency_code":"MYR","in_stock":true}],"url":"https:\/\/kinokuniya.com.my\/ja\/products\/9780814414446","provider":"Books Kinokuniya Malaysia","version":"1.0","type":"link"}